Effective Date: July 5, 2026

Vibrant Rental ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, make a reservation, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you request a quote, place an order, or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing and delivery address
• Event location
• Event date and details
• Payment information (processed securely through our payment provider)
• Any additional information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Referring website
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Process reservations and payments
• Deliver and pick up rental equipment
• Communicate regarding your order
• Respond to questions and customer service requests
• Send invoices, payment reminders, and confirmations
• Improve our website and services
• Prevent fraud and unauthorized activity
• Comply with legal obligations

With your consent where required by law, we may also send promotional emails, special offers, and updates. You may unsubscribe at any time.

Payment Information

Payments are processed through secure third-party payment providers. Vibrant Rental does not store complete credit card numbers on our servers.

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze website traffic
• Enhance your browsing experience

You can disable cookies through your browser settings, although some website features may not function properly.

Information Sharing

We do not sell or rent your personal information.

We may share your information only with:

• Payment processors
• Delivery and logistics providers
• Technology and website service providers
• Marketing platforms that assist with communications
• Government authorities when required by law

These third parties are only given the information necessary to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your information only as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your state or country of residence, you may have rights to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal requirements
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Vibrant Rental

Email: [email protected]

Phone: (832) 224-5444

Website: https://vibrantrental.com